Current Job Opportunities

Please send your resume and cover letter to Operations Director Shannon Sacks at


The Program Coordinator is responsible for the day-to-day functional and administrative operations of 2 major RMHC programs, including the Ronald McDonald Family Room and RMHC Scholarship Program. The Program Coordinator is a part time non-exempt employee (24 hours per week) that reports directly to the Director of Operations. This position will start off part-time with the expectation in the future of going full-time.

ESSENTIAL DUTIES & FUNCTIONS include the following. Other duties may be assigned.

Direct Services

Promotes an atmosphere of warmth, understanding, and compliance with compassion; Maintains supportive and open communications with families

Assists in the facilitation of the Ronald McDonald Family Room and Scholarship programs.

Ensures RMHC licensing and standard operating procedures are being met

Assists in the scheduling and distributing materials for Program committees.

Directly manages the Ronald McDonald Family Room inventory, clientele (families), program partners, and statistics

Coordinates relationships with program partners, administrators, and recipients

Responsible for the administrative operation of programs, including program(s) assessment, suggestions to improve efficiencies, and implementation of changes

Responsible for advanced guest relations, including dealing with challenging guests, assisting in obtaining support services, etc. for the Family Room program

Assists and acts as a liaison in the coordination of relationships with medical facility social workers and other medical professionals

Obtains estimates and service for office equipment, printing, repairs and other projects for Family Room; Manages and implements programs that contribute to the therapeutic environment of the Family Room,

Conducts analysis of unmet needs in target populations

Creates and implements programs to meet the unmet needs in target populations

Builds partnerships with community organizations

Creates and maintains all policy and procedure manuals related to the position

Works closely with database staff to oversee Family Room Stay/Occupancy statistics, including monthly data reports, as needed by staff

Reports to the Director of Operations or executive staff any atypical circumstances

Represents Chapter/House to various audiences in professional manner consistent with image and mission of this organization

Will assist with other Ronald McDonald House programs such as Ronald McDonald House and Care Mobile.

Accepts in-kind and monetary donations made during shift and completes necessary paperwork

Any other tasks, duties, or responsibilities as assigned


Enforces rules and policies of the Organization and its programs

Works with Executive Staff to review and recommend improved policies and procedures

Works closely with Executive Staff in developing annual program budgets

Responsible for managing crisis situations, emergencies, or other urgent matters

Assists in the preparation of statistical reports required by federal, state, city and other agencies as instructed by the Executive Staff and/or Board of Directors

Assists in ensuring all partner organization’s compliance standards are being met

Attends relevant committee meetings

Provides first impression of RMHC for families, volunteers, donors and other visitors

Assists executive staff with preparation and facilitation of Board and committee meetings

Enforces rules and policies of RMHC

Manages adequate supplies in support of RMHC programs

If you're interested in becoming a volunteer, please see our full list of Volunteer Opportunities here.